OMIND X CRÉDIT AGRICOLE (CAPFM)
Accelerate the expert posture's development
Crédit Agricole Personal Finance & Mobility partnered with Omind to develop the potential of its talents and managers. Through an online individual coaching journey combined with an immersive collective seminar, we designed a tailor-made learning experience perfectly aligned with their competency model. The result: strengthened soft skills, a boosted collective dynamic, and post-program impact indicators to guide future learning initiatives.
Context
When Crédit Agricole Personal Finance & Mobility created a new expert career path separate from management, 14 experts were supported as they transitioned into their new roles.
The goal: to strengthen key skills such as influence, situational intelligence, strategic positioning, and collaboration. Omind designed a tailor-made development journey to help these experts maximize their impact at the heart of the organization.
An individual and collective development journey for the experts of Crédit Agricole Personal Finance & Mobility
This 10-hour, three-month program was designed to raise awareness and develop soft skills through a dynamic, interactive approach combining both individual and collective learning.
Ascent online (7h)
Development paths: serious games, customized LMS, coaching and recommendations.
Interactive workshop (3h)
Collective practice of influential expert
behaviors on a daily basis.
With Omind, we were finally able to measure and develop soft skills in a concrete, fun way. Their personalized approach enabled our experts to make a positive commitment to their development. A great success!
Aurélie Scharff, HR Project Manager, Crédit Agricole Personal Finance & Mobility
Testimonial
Amar Taki
Program sponsor, Executive Director of Pedagogical Innovation at HEC
Why did you choose Omind? What were HEC's main expectations for this program?
We chose to work with Omind because of their innovative, high-impact pedagogy, perfectly adapted to the digital format. After Covid, we moved to a hybrid model with face-to-face courses, but also autonomous online courses, and we needed a solution that met these new needs.
Our aim was to prepare students for the professional world by helping them better manage their time and develop their sense of responsibility. At this stage, many are still unaware of the importance of people skills in their future careers.
Omind stood out for its innovative approach based on neuroscience, game-based teaching and concrete results.
How would you describe working with Omind's team throughout the program?
Working with Omind’s team has been very rewarding. Always listening and available, they were able to adapt and continuously improve the training to meet our specific needs.
The methods used (immersive games, e-learning modules, masterclasses), supported by neuroscience, have brought a real dynamic to the program. They make learning both engaging and empowering. Students become actors within their own learning process, free to progress at their own pace, and to continue or pause as they see fit. It’s an approach that clearly sets us apart from more conventional training courses.
What concrete impact has this program had on your students?
The program has had a very positive impact on our students. Thanks to Nicolas’ attentive monitoring and rigorous assessment, we were able to observe their progress throughout the course.
The figures speak for themselves: the results are extremely encouraging, whether in terms of self-awareness, improved well-being or commitment to their career path. The program has enabled them to better understand themselves, feel more aligned, and fully invest in their personal and professional development.
Did the data provided by Omind with the co-pilot meet your expectations?
Absolutely. I wasn’t expecting such clear-cut developments. The data provided by Omind is quantified, precise, and clearly shows the program impact. We can really measure the students’ progress objectively, whether in terms of self-awareness, well-being or commitment. This has enabled us to track their progress objectively and evaluate the effectiveness of the training in a very concrete way.
In your opinion, what are the strengths that differentiate this program from other approaches?
- One of the great strengths of this program, I’d say, is its ability to evolve. It’s not a fixed course: it constantly adapts to the needs of the students and the objectives set.
- During the training, Omind’s team was very available, both to support students and to find ways of actively involving them. This helped maintain a high level of commitment throughout the course.
- And finally, the debriefing is a real highlight. It’s not just a matter of bringing the training to a close, but of offering structured, rich feedback with reliable data that opens the door to continuous improvement. This program is designed to be a living, dynamic experience, always on the move.
Would you recommend this program to other institutions? If so, why?
Yes, of course! We’re very satisfied with the program. Not only has it lived up to our expectations, but it has also had a real impact on the students. It’s an innovative, flexible and effective approach that adapts to our needs. We would be delighted to explore other projects with Omind in the future.
